Terms and Conditions
The term ‘VietnamWarCollectables’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 8 Northampton Street, Leicester LE1 1PA. Our company email address is email@example.com and our telephone number is 07434 010925. The term ‘you’ refers to the user or viewer of our website.
· The content of the pages of this website is for your general information and use only. It is subject to change without notice.
· Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
· Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
· This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
· All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
· Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
· From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
· Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
1. How to conclude a contract with us using this website. These are the steps you need to take to conclude a contract with us:
(2) Browse our information
This website contains information about our goods which you will need to know before you place your order including descriptions of our goods, current prices including VAT, delivery and returns policies.
The information about the goods on our website constitutes an "invitation to treat" and is not a contractual offer from us which you may accept. This means that we reserve the right to correct any errors in that information without liability to you. It also means that in no circumstances will we be contractually bound to supply you with goods on the basis of any incorrect information, even if that information is repeated in your order.
(3) Select the goods you wish to purchase
Email us using the contact form on our website and we will contact you by email and then send a paypal invoice once shipping charges have been agreed
(4) Making a Purchase
Browse the categories above to find the items you are looking for (prices do not include shipping).
If you see one or more items that you want to purchases, email us at firstname.lastname@example.org. to check the availability of items and get a shipping quote (shipping can be combined for most items and please inform us which country you live in).
You will receive a quote in Pound Sterling, a paypal invoice can be sent if required.
The payment methods we accept are:
· International Postal Money Orders drawn in Sterling
· Cheques from a UK bank
Once we have received your payment, we will send you an email confirming your order has been dispatched.
You will be asked to provide certain information we need to enable us to process your order such as your preferred delivery address and payment details. It is your responsibility to provide us with sufficient information to process you order.
We will acknowledge receipt of your order by email. This is not our acceptance of your order, but confirmation that it has been received.
(5) Wait for acceptance of your order
You may not assume we have accepted your order until we send you an acceptance by email. Only if and when you receive our acceptance will we have a binding contract between us.
You may receive acknowledgement from our payment processor advising you whether or not your credit or debit card payment has been authorised. This acknowledgement relates to your payment only and is not our acceptance of your order.
We will be entitled to refuse to accept your order if in our sole discretion we consider it necessary. In particular we must receive payment of the whole of the price for the goods that you order before your order can be accepted. If we refuse your order we will let you know as soon as we can. If we accept your order we will inform you without undue delay.
Once we have entered into a contract with you we shall supply you with the items specified in your order in accordance with the terms of the contract.
2. Other information about the Contract
We can only conclude the contract with you in English and not in any other language.
a. Price - The prices payable for goods that you order are as set out on our website.
b. Cancellations, Returns & Exchanges
Goods can be returned for a refund or exchange within 14 days of delivery should it be unsatisfactory. The product must be returned undamaged, in its original condition and packaging. You are responsible for the cost of returning the product unless we agree otherwise in which case we will cover the cost.
Once we have received the product and are happy it has been returned in the same condition as it was dispatched, we will issue you with a full refund (within 5 days.) If you have requested an exchange then we shall dispatch the new product once the old product has been received.
Please note, whilst every effort is made to accurately describe and photograph items, prospective buyers must satisfy themselves as to the condition and authenticity of the item before purchasing. Different colour resolutions on devices and light and background when taking photos can have an effect on the appearance of colours. You can still return your purchase for a refund, however they will not be deemed faulty and you will be responsible for the return costs.
c. Our rights to cancel the contract
We may cancel the contract between us if:
The goods you have ordered are unavailable for any reason;
We do not deliver to your area; or
One or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
If we do cancel your contract for either of these reasons we will notify you by email and provide you with a full refund. We will not be obliged to offer any additional compensation for disappointment suffered.
d. Delivery of goods to you
We will deliver the goods on a delivery service chosen by you to the address you give us for delivery at the time you make your order.
Deliveries are dependent on which service you have selected, but we ask that you allow up to 28 days in the rare event that your product does not arrive. We will not be obliged to offer any additional compensation if the goods are not delivered within this time frame. You will be informed by email once your order has been dispatched and a tracking number will be given if appropriate.
You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
3. Our liability to you
a. Your remedy for damaged goods
In the unlikely event that the goods we deliver are not what you ordered or are damaged / defective, or the delivery is of an incorrect quantity; you must notify us within 48 hours of receiving it.
We will then, at our option:
Make good any shortage or non-delivery; or
Replace any product that following our inspection are damaged or defective; or
Refund the amount paid by you for the goods in question.
b. Limitations on our liability to you
You are responsible for observing and complying with all applicable regulations and legislation, which affect your purchase and subsequent use of our goods. This includes obtaining all necessary customs, import or other permits to purchase goods from our site. Certain national laws may prohibit the importation or exportation of certain of our goods to you.
We make no representation and accept no liability in respect of the export or import of the goods you purchase.
To the extent that law permits us to do so, we exclude all our liability to you for any direct, indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) what so ever arising out of any problem relating to the goods you buy from us, other than the remedies listed in paragraph c above.
If a court does decide we are liable to pay you compensation that compensation will be limited to the amount paid by you for the goods in question.
Please note that nothing in this section of these terms and conditions (or in any other section) is intended to limit any rights you might have as a consumer or other statutory rights that may not be excluded by law, nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence of for fraudulent misrepresentation.
5. Things you should know
a. Events beyond our control
We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, act of god, explosion or accident.
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
d. Third party rights
A person who is not a party to this contract has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of this contract but this does not affect any right or remedy of a third party that exists or is available apart from that Act.
e. Governing law
The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us.
f. Entire agreement